1. Scope
For any queries regarding a promotion contact us via email at care@nuheara.com
2. % Off Promotions - Online Exclusive
The percentage off (% Off) selected products offer is available online only on selected items, for a limited time. Due to the high volume of demand, Nuheara cannot guarantee the availability of stock during the offer period.
By using or attempting to use the offer or discount codes for an offer, you agree to accept and be bound by these terms and conditions.
Offer discount codes cannot be used in conjunction with any other discount codes.
Offers and offer discount codes cannot be applied to previous purchases and are not redeemable for cash.
Offers and offer discount codes are not valid for Afterpay purchases.
Offers are subject to Nuheara’s Terms of Use and Conditions of Sale, Privacy Policy, Return Policy, and Warranty.
Applicable refunds or credit notes will only reflect the purchase price of the item as displayed on the receipt rather than the original price.
The start date of the promotion is the date that the customer received or viewed the promotion. The end date of the promotion will be as displayed on the Nuheara Website and/or any email advertising the promotion sent to individuals by Nuheara.
3. Money Off Selected Products – Online Exclusive
The $ Off selected products offer is available online only on selected items, for a limited time. Due to the high volume of demand, Nuheara cannot guarantee the availability of stock during the offer period.
By using or attempting to use the offer or discount codes for an offer, you agree to accept and be bound by these terms and conditions.
Offers and offer discount codes cannot be applied to previous purchases and are not redeemable for cash.
Offers and offer discount codes are not valid for Afterpay purchases.
Offers are subject to Nuheara’s Terms of Use and Conditions of Sale, Privacy Policy, Return Policy, and Warranty.
Applicable refunds or credit notes will only reflect the purchase price of the item as displayed on the receipt rather than the original price.
The start date of the promotion is the date that the customer received or viewed the promotion. The end date of the promotion will be as displayed on the Nuheara Website and/or any email advertising the promotion sent to individuals by Nuheara.
4. Clearance Sale – Online Exclusive
The Clearance Sale offer is valid for a limited time only on-line on selected items. Due to the high volume of demand, Nuheara cannot guarantee the availability of stock during the offer period.
By using or attempting to use the offer or discount codes for an offer, you agree to accept and be bound by these terms and conditions.
Offers and offer discount codes cannot be applied to previous purchases and are not redeemable for cash.
Offers and offer discount codes are not valid for Afterpay purchases.
Offers are subject to Nuheara’s Terms of Use and Conditions of Sale, Privacy Policy, Return Policy, and Warranty.
Applicable refunds or credit notes will only reflect the purchase price of the item as displayed on the receipt rather than the original price.
The start date of the promotion is the date that the customer received or viewed the promotion. The end date of the promotion will be as displayed on the Nuheara Website and/or any email advertising the promotion sent to individuals by Nuheara.
5. Buy X get Y offers – Online Exclusive
The Buy X get Y Offer is available online only on selected items, for a limited time. Due to the high volume of demand, Nuheara cannot guarantee the availability of stock during the offer period.
By using or attempting to use the offer or discount codes for an offer, you agree to accept and be bound by these terms and conditions.
The Buy X get Y Offer may require a specified product, a minimum quantity of item/s or a minimum dollar value to be added to the shopping cart as described in promotional collateral, in order to apply.
Offer discount codes cannot be used in conjunction with any other discount codes.
Buy X get Y Offers and offer discount codes cannot be applied to previous purchases and are not redeemable for cash.
Offers and offer discount codes are not valid for Afterpay purchases.
Offers are subject to Nuheara’s Terms of Use and Conditions of Sale, Privacy Policy, Return Policy, and Warranty.
If you wish to return a Buy X get Y product under the 30 Day Money Back Guarantee, you must return both items and meet the other requirements of the 30 Day Money Back Guarantee, as described in that policy.
The start date of the promotion is the date that the customer received or viewed the promotion. The end date of the promotion will be as displayed on the Nuheara Website and/or any email advertising the promotion sent to individuals by Nuheara.
6. Gift Purchase
If the item, you have purchased is not suitable for the gift recipient then Nuheara’s 30 Day Money Back Guarantee
The gift recipient or original purchaser can initiate the refund process. You can create a new return request using our easy online return system. Return Policy
The refund will be credited to the original card or account used to purchase the gift. It cannot be refunded to the gift recipient.
7. Bundled Offers
7.1 IQbuds2 MAX + OTO Pro Tinnitus Bundle
In the case where a customer has purchased the IQbuds2 MAX + Oto Pro tinnitus bundle, the customer has 30 days to return the IQbuds2 MAX product to Nuheara. The Oto Pro tinnitus App subscription is non-refundable as part of this offer. So, a customer will be refunded the full price paid less the cost of the 12-month Oto Pro tinnitus App subscription (USD$150 - price varies by region), which the customer can continue to use to benefit their tinnitus management for the activated 12-month subscription period.
Last Updated: 25 January 2022