Nuheara has an easy electronic submission for refunds and returns. Please check our return policy and warranty policy to see if your equipment qualifies for a refund, return, or exchange. To initiate a refund, return, or exchange, please fill out our return form. We will send you a Return Material Authorization (RMA) number and a pre-printed shipping label. An RMA is only valid for 14 days after issuance.

If you purchased your product anywhere other than nuheara.com, you must return it to the original place of purchase for a refund or exchange, observing their particular return/exchange and money-back policies.