When the IQbuds come into contact with moisture, the buds can sometimes muffle the sound and may need to be left out to dry for a short time. This moisture could be anything from getting caught in an unexpected downpour while out on a run or wearing the buds immediately after showering or after swimming in a pool.
It is also possible that your buds may require a clean. Please see the article on how to Clean and Care for your IQbuds.
While our Products are sweatproof and water-resistant, so excellent for exercising but we do not recommend swimming or taking a shower with them. There has been no formal testing to any particular IP rating; however, the internal electronic circuits are coated with a NanoProof water protection technology which claims protection equivalent to IPX7.