When the IQbuds or IQbuds Boost come into contact with moisture, the buds can sometimes muffle the sound and may need to be left out to dry for a short time. This moisture could be anything from getting caught in an unexpected downpour while out on a run or wearing the buds immediately after showering or after swimming in a pool.
It is also possible that your buds may require a clean. Please see the article on how to Clean and Care for your IQbuds.
While our Products are sweat proof and water resistant, so excellent for exercising but we do not recommend swimming or taking a shower with them. There has been no formal testing to any particular IP rating; however, the internal electronic circuits are coated with a NanoProof water protection technology which claims protection equivalent to IPX7.