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Help Guides & Troubleshooting

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  • Help! One of my IQbuds BOOST is not charging!
  • Firmware Updates for IQbuds and IQbuds Boost
  • Can I use IQbuds BOOST on a Plane?
  • Help! Why is my PC not recognising IQbuds BOOST as an audio device? (Windows 10)
  • Help! Why are my IQbuds BOOST telling me "Buds Too Far Apart"?
  • Help! Why can I hear my own voice echo in my head when I wear IQbuds Boost?
  • Help! Why are my IQbuds BOOST producing Feedback noises or Squealing?
  • Help! Why do my IQbuds BOOST sound muffled or the volume sounds low?
  • Help! My IQbuds BOOST Charge Case is plugged in but not charging.
  • Cleaning your IQbuds BOOST
  • How do I first pair and connect my IQbuds™ BOOST?
  • Bluetooth Pairing: Dual Pairing Bluetooth for iOS
  • System Requirements for the Firmware Updater
  • Error occurring when updating the firmware (Windows)
  • Error occurring when updating the firmware (Mac)

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