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Welcome to Support!
Nuheara Support
General Questions
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General Questions
World EQ, SINC and Focus
How to use SINC* and FOCUS*
World EQ- IQbuds2 Max
What is Focus and how do I use it?
Hearing Health
Are IQbuds 2 Max an alternative for a hearing aid?
What can IQbuds help with?
How Hearing Loss is Tested
Signs of Potential Hearing Loss
Ear ID
What is Ear ID and how does it work?
Is Ear ID Clinically Validated?
Ordering / Shipping FAQ
What are the shipping costs and can I get a free shipping?
What payment methods do you accept?
Do you have Payment Plans or can I pay in split payments?
Delivery from the Nuheara Online Store
How do I get a refund or process a return or / exchange?
What countries is Nuheara shipping to?